About the Tourism and Hospitality – Diploma Program:
The Tourism and Hospitality Program includes components required for a successful career in tourism and hospitality; students learn all the different aspects of industry and all the departments that form an integral part of the Tourism field from marketing and development a tourism destination, to rooms division (Front Office and Housekeeping, Facility Management), Managing Food & Beverage Operations, Marketing & Sales of the hospitality products and Convention Management & Service.
The program pays a special attention to the tourism industry and all the hotels’ supporting departments required to performance supporting the hotel operation (Human Resources, Supervision, Accounting, and Technology) including an interactive learning on how these departments operate.
The special requirements needed to pursue a career in each of them, a detailed look at each department operations and understanding these departments’ role in a successful Hospitality operation.
Hotel’s Rooms Division:
Front Desk Agent, Hotel Reservation Agent, Night Auditor, Switch Board Operator, Bell Person, Concierge, Room Attendant, Laundry Attendant, House Person
Food & Beverage:
Room Service Attendant, Restaurant/Bar/ Lounge Server/Ombudsperson, Banquets’ Server/ Ombudsperson.
Hotel’s and Convention Centers Sales & Marketing:
Coordinator; Tourism Organizations, Sales/Marketing Coordinator, Catering/Banquets Coordinator.
Hotel and Hospitality organizations Administration:
Human Resources Coordinator, Book keeping staff
At the completion of this program students will be able to describe and demonstrate and achieve the following learning outcomes:
The different departments and sections of the Tourism and Hospitality sections and how they relate to each other within the time frame allocated to the program.
To describe and be able to perform the duties of different positions described above in the Tourism and Hospitality sectors and the required skills for each of the positions.
The duties in all the hotel departments within their course of study, Front Office, reservation, Food & beverage, Banquets & Conventions as well as Sales & Marketing (in entry and skilled level positions).
To meet the requirements set in each course outline achieving a minimum of 70% in all final tests and in each course component, projects, midterm tests and course assignments.
Total Program Duration: 6 months
Total Internship Duration: 8 weeks.
Practicals: 4 Weeks.
Methods of Evaluation:
Students’ progress in the program is measured by their successful completion of the courses listed in the program outlines; a minimum of 70% of the all course marks as well as each assessment component of the courses is required to successfully complete the program.
Certificate x Diploma:
This is the most comprehensive and extensive program we offer in the Tourism and Hospitality Industry.
Looking for a faster program with great, but small content? Check our Tourism and Hospitality Certificate Program. You can always change for the diploma if you want.