Flight Dispatch

The flight dispatcher job involves great responsibility. Not only pilots but also the dispatcher is responsible for the security and proper conduct of the flight. His responsibilities include planning to make a smooth journey for the passengers and the crew.

He works in shifts, including nights, weekends, and holidays.

Detailed responsibilities of a flight dispatcher job

  • planning the course of the flight, starting with the route and basic parameters, ending with obtaining the appropriate permits
  • analysis and evaluation of meteorological information to select a suitable route and assess potential risks
  • calculating the right amount of fuel needed to operate the flight
  • preparing the flight plan – a document containing information such as weather conditions, routes, conditions at the destination airport
  • intermediary between the cockpit crew and the other parts of the company, e.g. those responsible for hotel reservations, giving information about the flight
  • monitoring of the trip regarding weather conditions, delays or other events


Solving problems, quickly making the right decision, assessing risks, precise communication, and good teamwork – a good flight operations officer (FOO) demonstrates these and many other skills. From the operations control center (OCC), an FOO serves as a flight dispatcher or air traffic controller, taking over flight planning, coordination, and support during flight operations. In this crucial role, they act as a direct interface between the aircraft in the air and the ground handling services and air traffic control, as well as between the flight crew and ground crew. Their focus is always on ensuring that flights are carried out safely, efficiently, and in a manner that is not only timely, but also conscious of costs and impact on the environment.

Aeronai was established especially to train and develop flight operations officers and it is an approved training organization under the Nigerian Civil Aviation for training flight dispatchers. Experienced FOO and trainers carry out both the legally required basic training and recurrent and refresher training courses at our training centers. Upon request, a training course can also be tailored to your individual requirements.


The training courses are designed to train competent flight operations officers and to further qualify existing FOO in important key skills. Typical problematic situations in the OCC are dealt with using realistic tasks, thereby strengthening essential skills.


The Flight Operations Officer Training course consists of three phases, with the first two phases making up the 13-weeks for both basic and advanced training. The optional third phase deals with operator- and role-specific tasks, with participants being prepared for their role in the OCC with practical methods over a period of four to six weeks.

All FOO training courses consist of phases with mandatory attendance as well as flexible distance learning that can be done from anywhere with direct remote support from our instructors.


Our Flight Operations Academy is geared toward aviation enthusiasts without any prior training who are interested in an exciting new career at the heart of an airline. The training is also open to experienced employees from the operations side of the airline – preferably with existing flight licenses – as well as managers who are looking to provide their OCC with practical and forward-looking training.

How to start?

The training covers issues related to air traffic control, radio communication, basics of the construction of the aircraft, aerodynamics, procedures in emergencies, meteorology, navigation, aviation law and practice in flight planning.

Basic requirements

  • high resistance to stress and responsibility
  • experience in aviation (pilot, flight controller, meteorologist) or completed flight dispatcher course
  • minimum age is usually 21 (Poland) or 23 years (USA)
  • English at an advanced level
  • secondary education
  • clear criminal record